trueFleet Contract Hire, Car & Van Leasing in Huddersfield, West Yorkshire
trueFleet Contract Hire, Car & Van Leasing in Huddersfield, West Yorkshire
Vehicle & Leasing Solutions
Vehicle & Leasing Solutions

Contact us on: 01484 866218

  

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hearing from you!


Vehicle Leasing & Contract Hire

 

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Vehicle Solutions

trueFleet® - Initial Disclosure Document

 

This document sets out how we will deal with you in the provision of services for Credit Broking.

John Paul O’Leary T/A trueFleet is authorised and regulated by the Financial Conduct Authority (FCA).

OUR SERVICES

We will at all times act in your best interests, we are a credit broker not a lender.  We offer products and services from a panel of Leasing Companies and UK Vehicle Dealerships that are suitable to the requirements you disclose to us.  When the preferred option has been agreed, we will provide you with information about the lease and the provider of this to ensure you understand your responsibilities and commitments, before proceeding.

COMPLAINTS

Our aim is to provide you with a professional and confidential service that delivers the highest possible standards. However, there may be occasions where you feel this has not been achieved and should you wish to make a complaint about any aspect of the service we provide to you, you can do this by writing to: Mr Paul O’Leary, trueFleet, 50 Whinmoor Drive, Clayton West, Huddersfield, HD8 9QA or by telephoning us on 01484 866218 or email enquire@truefleet.co.uk

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service or the BVRLA.

A copy of our complaints procedure is available upon request or on our website www.truefleet.co.uk

OUR CHARGES

We will not charge you any fee for this service as we receive a commission payment directly from the lender or dealer for business introductions.  We will receive financial remuneration which may be variable or pre-set dependent on the product and the volume that we place with that organisation. The amounts that we receive may vary.

In line with new legislation, if you would like trueFleet to disclose any potential commission please make your request to our head office address by email at enquire@truefleet.co.uk  or by telephone on: 01484 866218.

WHO REGULATES US?

John Paul O’Leary T/A trueFleet, 50 Whinmoor Drive, Clayton West, Huddersfield, HD8 9QA is authorised and regulated by the Financial Conduct Authority.  Our FCA reference number (FRN) is 685852.  Our permitted business is credit brokering and we act as an intermediary to a panel of lenders.

We are a leasing broker member of the British Vehicle Rental & Leasing Association (BVRLA), our membership number is 7029.

We are registered with the Information Commissioners Office for the purpose of Data Protection, our registration number is ZA009514.

You can check this on the Financial Services Register by visiting the FCA’s website at www.fca.org.uk or by contacting the FCA on 0800 111 6768.

DATA PROTECTION

Our initial disclosure document should be read in conjunction with our Data Privacy Notice.

Please click here to read our Data Privacy Notice.


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© trueFleet® is a trading style of John Paul O'Leary | We are a credit broker not a lender | Authorised and Regulated by the Financial Conduct Authority FRN 685852 | ICO Registration Ref: ZA009514 | Address: 50 Whinmoor Drive, Clayton West, Huddersfield, West Yorkshire, HD8 9QA